Yes, it does. If material or manufacturing defects occur during the warranty period, we will repair it free of charge, except in the cases of obvious abuse or accidental damage. If your warranty has expired, we offer affordable repairs that include replacing the tubing, eartubes, diaphragm, rim, nonchill sleeves and eartips. 3M Littmann stethoscope replacement parts and accessories are also available for purchase. Please go to Where to Buy to purchase from our authorised distributors.
For stethoscopes under warranty, the customer receives all new pieces (except for the chestpiece which is cleaned/polished) and returned as close to a ‘new stethoscope’ as we can provide. For more information, please contact us via our online form
The warranty does not cover missing or stolen stethoscopes or its accessories. If you do decide to purchase a replacement, we would suggest finding a retailer that offers engraving or name tags. Our authorised retailers can be found at our Where to Buy page.
Our stethoscopes can be cleaned with soap and water or with an isopropyl alcohol wipe. Another option is using a 2% bleach solution. However, the stethoscopes that contain red pigments in the tubing color (Burgundy, Pink, Plum, Peach, Raspberry, Orange, etc.) do experience slight discoloration after exposure to bleach. Therefore, only use the 2% bleach solution on non-red pigmented stethoscopes or where the aesthetic coloring of the tubing is not of importance. Due to the destructive nature of bleach, we recommend using a bleach solution on a limited basis and/or when necessary, otherwise, using isopropyl alcohol wipes or a disposable wipe with soap and water will suffice for routine cleaning. Visit our Stethoscope Care page for more information.
You can use the stethoscope packaging box to store your stethoscope. Many clinicians also opt to store theirs in a bag, briefcase or locker. We recommend storing it in a place away from extreme heat. Visit our Stethoscope Care page for more information.
The diaphragms should be cleaned between patients with a 70% isopropyl alcohol wipe or a disposable wipe with soap and water. If the diaphragm becomes damaged, it should be replaced. You can purchase authentic Littmann spare parts kits from our authorised distributors in New Zealand. Visit the Where to Buy page for details.
The tubing material may become hard when exposed to skin for long periods of time. We recommend wearing the stethoscope over a collared shirt or jacket away from direct contact with your skin. For more information, visit our Stethoscope Care page.
You can store your Littmann stethoscope in the packaging box that it came in. Place it in a natual position, inside a cool and dry cupboard, drawer or locker. For more information, visit our Stethoscope Care page.
To get a good acoustic seal, you must make good contact with the patient’s skin with the diaphragm. The diaphragm on the adult side might be too big to make good contact on pediatric or very thin patients. In this case, the pediatric side would work better.
You can leave it as is. Both sides of the chestpiece have tunable diaphragms which allow you to hear low- or high-frequency sounds simply by adjusting the pressure on your chestpiece (see video here for more). The smaller diaphragm is designed for use with pediatric or very thin patients.
If you only see adult patients and prefer to use an open bell, you can remove the smaller tunable diaphragm and install the nonchill bell sleeve for your patients’ comfort.
If you will be performing physical assessments and monitoring, we recommend the Littmann Classic III stethoscope; if you will be performing detailed diagnostic auscultation, we recommend the Littmann Cardiology IV stethoscope.
We would recommend our Littmann Cardiology IV stethoscope. The Cardiology IV stethoscope delivers outstanding acoustic performance, diagnostic versatility, and convenience for treating adult and pediatric patients. The pediatric side of the chestpiece can be converted to a traditional open bell by removing the tunable diaphragm and replacing it with the included nonchill bell sleeve.
If you will be performing limited physical assessments, we recommend our Littmann Classic III Stethoscope, if you will be performing detailed diagnostic auscultation, we recommend our Littmann Cardiology IV Stethoscope.
Authentic Littmann stethoscopes have a serial number engraved on the chestpiece. If your 3M™ Littmann® stethoscope does not have a serial number, or you have difficulty locating the serial number, please contact us through our online form for further assistance.
We recommend that you purchase your 3M™ Littmann® Stethoscope from one of our authorised distributors to ensure that you qualify for warranty coverage and after sales service.
Yes, that is correct. All our mechanical stethoscopes are tunable, except for the Classic II Infant and pediatric stethoscopes. Additionally, only the Littmann Classic III Stethoscope and Littmann Cardiology IV Stethoscope are tunable on both sides of the chestpiece.
The pediatric side of the Cardiology IV stethoscope can be converted to an open bell by removing the tunable diaphragm and installing a nonchill bell sleeve. Both the Cardiology IV and Classic III stethoscopes come with tunable diaphragms on the adult and pediatric sides of their chestpieces.
Both the Cardiology IV and Master Cardiology™ stethoscopes have outstanding acoustics. The major difference is within the chestpiece functionality. The Cardiology IV stethoscope offers a pediatrics side which can be converted into a traditional bell, where the Master Cardiology™ stethoscope has a single sided chestpiece. It really depends on the patients you diagnose and your personal preference.
The Master Cardiology stethoscope is considered the top-of-the-line model for acoustic performance. However, the Cardiology IV stethoscope comes very close. The biggest difference lies with the chestpiece. The Master Cardiology stethoscope has a single-sided chestpiece for use on adults. Many cardiologists use this stethoscope.
The Cardiology IV has a double-sided chestpiece (large side for adults and small side for pediatric or thin patients). A clinician that sees patients of all ages might prefer the Cardiology IV stethoscope because of that. Also, the pediatric side of its chestpiece converts to an open bell, so if you want the option of having an open bell, the Cardiology IV stethoscope is recommended.
Littmann stethoscopes does not recommend the use of charms or decorative glitter or rhinestones on the tubing since their effect on acoustic performance is unknown and they may introduce extraneous noise due to rubbing on the sound tube. In addition, these types of decorations interfere with the proper cleaning of your stethoscope.
You can request for repair services or replacement spare parts through this online form. Please note repair service charges will apply. If your warranty has expired, spare parts kits can be purchased through our authorised distributors.